At MenuHouse, we are committed to providing excellent service to our customers in the Restaurants and Hotels industry. We understand that there may be situations that require refunds or returns of charges. Below, we outline our return and refund policies.
MenuHouse customers can cancel their monthly subscription at any time. However, due to the nature of our services, we do not offer partial refunds for cancellations during the current monthly billing period.
At MenuHouse, we understand that exceptional circumstances may arise. If a customer believes that an incorrect or inappropriate charge has been made, we ask them to contact us immediately so we can investigate and take the necessary steps. We are committed to addressing our customers' concerns fairly and promptly.
If we determine that a refund is necessary, it will be processed according to the original payment method used for the subscription. Refunds are typically processed within 5 business days.
To request a return or refund, or if you have any questions related to our policies, please feel free to contact us through the following means: